From check-in to delivery, every step on record.
Appointments, a four-step check-in, damage and photos, work orders and promised delivery times in one place. Who did what, what stage the car is at, when it's due: everyone looks at the same screen.
Sound familiar?
Not at your counter, please
Today: The complaint is on paper, the photos on someone's phone.
With Coudy: Check-in, damage and photos in one record.
Today: Which stage is the car at? Ask the mechanic.
With Coudy: The work order's stage is on everyone's screen.
Today: The promised time lives in the advisor's head.
With Coudy: The promise is on the work order; you're told when it slips.
Today: Extra work is agreed over the phone.
With Coudy: Customers approve extra work on their own phone.
How it flows
A car's path
From booking to delivery, each step starts from the record of the one before.
- 01
Booking
Made in the calendar; becomes the check-in on arrival.
- 02
Check-in
Four steps, with damage and photos.
- 03
Work Order
Parts and labour lines, mechanic and stage.
- 04
Approval
Customers approve extra work on their phone.
- 05
Delivery
The invoice is issued, payment taken.
What you can do
From Appointment to Check-in in One Click
Appointments sit in the calendar, for registered customers and first-time visitors alike. When the customer arrives, the check-in starts from the appointment; no-shows are marked. The day's appointments also show in the home page's hour-by-hour plan.
- Appointments for known and first-time customers
- From appointment to check-in in one click
- No-shows marked
Today's Bookings
- 09:30 · 34 ABC 123Murat Demir · ServiceArrived
- 11:00 · 35 KLM 45Ayşe Yılmaz · BrakesExpected
- 14:00 · 06 TR 908Ali Can · TyresNo-show
Check-in in Four Steps, Nothing Skipped
Check-in moves in order; every advisor asks the same questions in the same order. A finished check-in prints as an A4 or A5 form, or goes to the customer's phone to be signed.
- Service checks
- The car's condition
- The customer's complaints
- Parts and labour to do
Check-in · 34 ABC 123
- Service check
- The car's condition
- Customer's complaints
- Parts and labour to do
The Car's Condition on Arrival, on Record
Damage is marked on the vehicle diagram and photos go with the check-in, along with notes and belongings left in the car. At pick-up, “that scratch wasn't there” is settled by the record. When the check-in form is printed, the damage and the items are on it too.
- Damage marked on the car diagram
- Photos added to the check-in
- Items left in the car and notes
Damage · 34 ABC 123
- Front bumperScratch · 2 photosDamage
- Rear left doorDent · 1 photoDamage
- Left in the carChild seatNote
The Work Order on One Screen
Parts and labour lines, the mechanic on each line, the stage and the promised time together. The timeline shows who opened the check-in and who approved the work. When the work is done, the invoice is made from the work order.
- Mechanic, apprentice and advisor assignment
- Parts, approval and quality check stages
- Parts reserved in stock as they're used
Work Order IE2026000006
- Stage
- Waiting for parts
- Promised
- Today 17:00
- Front brake pads · part₺1,850.00
- Brake service · labour · Hüseyin₺1,200.00
- VAT 20%₺610.00
Total₺3,660.00
Today's Deliveries at a Glance
The home page shows cars ready for delivery, today's plan hour by hour and the jobs that need attention. Missed delivery promises, customer decisions and upcoming appointments arrive as notifications. Which car is waiting shows without asking the advisor.
- Cars ready to hand over
- Today's plan, hour by hour
- A notice when a promised time passes
Today
Ready
3
Past promise
1
you were told
Bookings
6
Frequently Asked Questions
Can't find your question here? Write to Us
How do I register a walk-in customer?
In Coudy Garage a walk-in customer's check-in opens directly; no appointment is needed. Pick the customer if they are registered, or add them during check-in. The car is found by its plate or added if it has no record, and the four-step check-in form is filled in just as for an appointment.
Can I print the check-in form?
Yes. In Coudy Garage the check-in form prints on A4 or A5, switching automatically to A4 when it doesn't fit on A5. Work orders print on A4. Your company logo appears on all printouts.
Can several mechanics work on one work order?
Yes. In Coudy Garage each labour line is assigned to a mechanic. Different lines on the same work order can belong to different people. Mechanic commission is calculated from these assignments; each line's mechanic and stage show together on the work order, so nobody walks over to ask how far a car has got.
How do I get the customer's approval for extra work?
In Coudy Garage extra items are added to the work order, and the customer approves or declines each one through the link on their phone. Every decision shows on the work order, and a declined item never goes into the work to do, so there is no argument at hand-over about work nobody asked for.